Welcome

EASy Support


Knowledge base

Here you will find some helpful tips and answers to common questions people ask when using the EASy application.


General

A few common issues can prevent you from logging in to the EASy system:

  1. Your user account will not be activated until your application has been accepted for review by your State's Endorsement Coordinator. At this time, you will receive an email with your login credentials from the EASy server.
  2. Please note! EASy requires your browser to accept cookies from this server in order to ensure secure connections while accessing your personal data. If you are having issues logging in, please verify that your browser is accepting cookies from this server.
  3. Internet Explorer or Edge users If you're having trouble logging in, try adding "easy.mi-aimh.org" to your Trusted Sites (Tools > Internet Options > Security). IE11 users might also need to explicitly allow session cookies by clicking the "Privacy" tab, then "Advanced", then checking the "Always allow session cookies" option.